Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 503-538-3613 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

For the fastest results, please call and request a quote today!

Services

No-Show/Cancellation Policy

While we understand that sometimes life happens and sometimes appointments need rescheduled, we kindly ask that you do your best to communicate with us in a timely manner so we can do our help others in need of repair work. To ensure efficient service for everyone, please be aware of our fees.

Cancellation Guidelines: For cancellations, kindly notify us at least 24 hours prior to the scheduled service. Cancellations outside this timeframe may incur a $25.00 fee.

No-Show Fee: If you are unavailable at the scheduled time and haven't made special arrangements, a no-show fee of $25.00 will be applied. This fee will double to $50 the following time it happens, if it happens a third time we will charge an additional $100 no-show fee and we will no longer be able to provide service for you.

Customer Responsibility: To facilitate in-home services, an individual aged 18 or older must be present throughout the service period. Failure to have an adult present may lead to service denial and a $25.00 cancellation fee.

We appreciate your understanding and cooperation in adhering to these policies. For any concerns or adjustments, feel free to contact us.

Krohn's Appliance Service LLC

503-538-3613

www.krohnsappliance.com

Furnace Duct Cleaning

Learn More

Dryer Vent Cleaning

Learn More

Repairs

Pricing

  • Diagnosis in Home: $125 Additional Appliances: $65 each
  • Diagnosis in Shop: $85 Additional Appliances: $65 each
  • Labor: Flat Rate - varies per job
  • Parts: Retail Price - price varies *We cannot diagnose appliances over the phone.

*Pricing is for cash or check only, credit or debit cards will be more. (An additional 4%)

Areas We Service

  • Newberg
  • Dundee
  • St. Paul
  • Yamhill
  • Carlton
  • Sherwood
  • McMinnville
  • Dayton
  • Lafayette

*If you do not see your location listed, call to inquire.

Brands We Service

We work on most major brands, but there are a few we do not service.

  • Admiral
  • Amana
  • Crosley
  • Electrolux
  • Frigidaire
  • GE/General Electric
  • Hotpoint
  • Jenn-Air
  • Kenmore (Except refrigerators manufactured on/after 2015)
  • Kirkland
  • KitchenAid
  • LG (Washers & Dryers ONLY)
  • Maytag
  • Roper
  • Samsung (Washers & Dryers ONLY)
  • Speed Queen
  • Whirlpool

*We only do warranty work on units we sell.

Appliances We Service

We service most residential appliances, we do not service commercial units.

  • Washers Front Load or Top Load
  • Dryers Gas/Propane or Electric
  • Stacked Laundry Centers Gas/Propane or Electric
  • Refrigerators Not dorm sized or built in
  • Freezers Upright or Chest
  • Ranges/Ovens/Cook Tops Gas/Propane, Electric Coil, or Glass/Ceramic
  • Dishwashers Built in or Portable
  • Microwave Hoods Not countertop units
  • Garbage Disposals
  • Range Hoods

We do not service kegerators, wine coolers/fridges, RV appliances, water heaters, gas and/pellet stoves, BBQ's, HVAC, small countertop appliances, or antique appliances of any kind.

Warranty

We are Factory Authorized to do Warranty Work on the following brands...

Image of Crosley

Crosley

1 year Parts & Labor Warranty, 10 year Major Components Warranty

Image of Crosley

Electrolux

1 year Parts & Labor Warranty

Image of Crosley

Frigidaire

1 year Parts & Labor Warranty

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Speed Queen

3, 5 or 7 year parts and labor warranty pending on which model you get, (or 3 Year Parts & Labor, 5 Year Parts Only on Mechanical Units) 15 Year Warranty on Washer Transmission, Lifetime Warranty On Stainless Steel Washer Tubs

Delivery & Disposal

*Includes hauling away & disposing of old unit(s) at no extra charge, also includes installation unless otherwise noted below.

Cost is per trip, not per appliance. Delivery comes with free disposal!

$90 Newberg/Dundee Area

$100 Sherwood, St Paul & Donald

$120 McMinnville, Dayton, Lafayette, Yamhill & Carlton

Call for quote elsewhere

Other Charges +$25 for flight of stairs (such as basement, 2nd story, split level, etc) +$25 for flight of stairs (such as basement, 2nd story, split level, etc) +$35 to stack washer & dryer +$25 for gas hook-up +$25 for refrigerator door removal

Installation Costs

We are only offering installations for appliances sold by Krohns.

Installation extra for dishwashers, microhoods, vent hoods & garbage disposals, contact us for a quote as prices vary. No extra charge for delivery.

Appliance Recycling

Why spend money at the dump, when you can recycle your appliance for FREE at Krohn's?

*We also accept window & portable AC units

PLEASE NO HOME ELECTRONICS (TV's, Computers, etc) BBQ'S, EXERCISE EQUIPMENT OR COUNTER APPLIANCES (Blenders, Vacuums, etc)

Goodwill or Waste Management Recycle Center accepts those!

ABSOLUTELY NO TIRES OR OTHER TRASH!

Be respectful so we can continue to offer this FREE service to our community!

Appliances can be dropped off at your convenience at our back entrance off at 418 Hulet Lane.

PLEASE CALL prior to bringing in appliances to ensure we have space!

We have a designated parking spot for appliances against the building.

This is a free service that we offer, please be respectful of the other tenants

who we share the parking lot with, and follow our rules below:

Sales

We are able to get parts for most major brands, & we keep a small selection of common parts on our shelves.

What we don't have, we can order from our supplier, as long as it's not a special order, and have it here within 1-2 business days.

Please come prepared with your model number on your appliance when you call or come in needing a part, so that we can ensure you are getting the correct part for your specific appliance.

For help locating your model number, check out this website. All part sales are FINAL, unless otherwise noted on invoice.